Soal Jawaban Pasca Prala Leader ship It is the Master's responsibilityto ensurethat
A. Con ce rn e d p e rson n e l
c sebuah r r y keluar o n - b o a rd tr a ing prog sebuah m m e e f f e c t i v e l y
B . Allinfo r mation mengenai theonbo sebuah RDTR sebuah di i ngis diberikan kepada kapal m a n a g e r
C . Semua p e rsonn e l p a RTI c ipa t e di tr suatu dalam i ng sebuah t s a saya ti m e
D.Saya tidak tahu
2. M sebuah sterof e v e r yship mu s t memberikan: (pasca 4-2c)
A. A l i nk b e tw e e n sh i PBO sebuah rd t r a di i ng dari f i c e r a nd c ompa n yt r a di i ng o f fi ce r sebuah pantai
B . F ac i l i t iesto c Ondu c ttr sebuah di i ngwh e n e v e r r e quir e d b ythe t r a di i ng o f fi c e r
C . P ROP e r r e st ke c REW sebuah ft e r e a c h tr a di i ng prog ra m m e
D. tidak tahu
3. Onbo sebuah rd t ra di i ng shouldbeorganized di sucha w sebuah yt h a t: (pasca 4-2b)
A. It is
an integral
part of theoveralltraining
plan
B. It does notcontravenewith therest hours ofthe crew
C. Each crew
member is trained
individually
D. I don’t know
A. Maritime Safety,
Preventionof
Marine pollution, Liabilityand
compensation
B. MaritimeSafety,
STCW,MaritimeSecurity
C.
There arenoconentions
that fallunderIMO
D. I don’t know
5. To
maintain good relationship among the crew
onboard avessel, one must be: (pasca 4-2c)
A. Understanding,
Co-operative, and
haverespect
from
both sides
B. Strict and authoritativewhilegiving orders
C. Polite and
diplomatic whiletalking to crew members
D. I don’t know
6. Whyis it
important to havegood relationship
on-board avessel?(pasca
4-2d)
A. It
leads to better work
performance and
positive atmosphereamong the crew
B. It will prevent
accidents
from happening
C. It encourages crew to extend
their contract
D. I don’t know
7. All necessaryinformation forthe next port ofcallshould
be: (pasca 4-2b)
A.
Procured beforedeparturefrom a port
B. Procured during thevoyageprior
arrival at the next
port
C. Procured
on arrival at thenext
port
D. I don’t know
8
An emergencysituation on board
must be reported to the companyby: (pasca 4-2d)
A. Thefastest
means
available
B. TheTelex to havearecord
C.Theemail to savecost
D. I don’t know
9 . IfMasterfindsreasontodoubtwhethertheagentisgivingthevessel'sinterestfull and
properattention heshould:(pasca
4-2d)
A. Investigate
themattercarefullyandreport
the findings to the company
B. Report the matter
to theharbourMasterC. Report to thevessel P&I club
D. I don’t know
10. PriortoarrivalataUSportfromaforeignport,asperpresentregulation,theUSCG
requires:(pasca 4-2d)
A. 96 hours
noticeof arrival
B. 72 hours noticeof arrival
C. 48 hours noticeof arrival
D. I don’t know
11. Priorto ordering stores for anydepartment;(pasca
4-2b)
A. Thestoreinventoryshould be checked so that
you
order
onlythe itemsrequired
B. ConsulttheISSAcataloguetoascertainwhat
stores are availableforordering
C. Ask thedepartmental head
foralist of storeto beordered
D. I don’t know
12. Proper
and accurate inventoryof stores should
bemaintained inorder to: (pasca 4-2b)
13. Representative of
the port authorities should always
receive the bestpossible
treatment:(pasca 4-2d)
A. For ship'sclearance totake place quicklyandwithoutcomplications
B. Because you always havesome
faults
inarrival/departure documents
C. Because the ship's
trading certificate arenot normallyin order
D. I don’t know
14. The office phone,fax,telexan dafter office hours telephone number scan befound in:(pasca 4-2d)
A. TheShip's
emergencycontingencymanual
B.Vessel health,safetyandenvironment
manual
C.
Radio log book
D. I don’t know
15. Theresponsible
person for maintaining budget
on board normallyis: (pasca 4-2c)
A. Master
B. ChiefEngineer
C. ChiefOfficer
D. I don’t know
16. Wherewillyounormallyfindtheship'sdocumentsincludingCrew PassportsandCDC on board avessel?(pasca
4-2b)
A. Ship's Office
B. Master's
cabin
C. On thebridge
D. I
don’t know
17. Which ofthe following willbereported
to acompanyon the emergency phone?(pasca
4-2d)
A. All accidents where crewareinjured or
killed
B. All arrival and departuretimefrom port
C. All cases concerning
cargo shortages
D. I
don’t know
18.Which oftheseis not a principle ofgreat man
theory?(pasca 4-2c)
A. Leaders are bornnot made.
B. Great
menriseup in times of crisis.
C. We can learnfrom the biographies of greatleaders.
D. I
don’t know
19.In leadership
traittheorywhat is atrait?(pasca 4-2c)
A. A listofthe things that makeleaders
differentto everyone else.
B. A listofthe keythings
thataleader shoulddo to begreat.
C. Thelistof keybehavioursaleader exhibits.
D. I
don’t know
20.What is Skinner's
A-B-Cof
behaviourism?(pasca 4-2c)
A. Antecedents-behaviour-consequences
B. Attitude-behaviour-conclusions
C. Aptitude-behaviour-consequences
D. I
don’t know
21.Contingencytheoryisbased
on the assumption that the ideal leader: (pasca 4-2c)
A. Shapes their leadership styledependingon
the situation.
B. Provides clear instructionsto the followers so that theyknowwhattheyare doing.
C. Knows whattheirstrengths areand
makesthe mostout
ofthem.
D. I don’t know
22.A transactional leader
isonewho:(pasca 4-2c)
A. Inspirespeopleand
has strong interactionswith
them
B. Does dealswith
people in orderto getthem to dothings the leader wants
C. Is the idealform
ofleadership
D. I don’t know
23.What is atransformational leader?(pasca 4-2c)
A. Someonewho is involved
in organizationalchange.
B. A leader,likeTaylor,
who provided new waysofcarryingout
management.
C.
A leaderwho tries to transformtheirstaff bygiving
them rewards forwhat theydo.
D. I
don’t know
24.What is post-heroicleadership
theory?(pasca 4-2c)
A. A theory which states thatthereis
toomuch emphasison leadersand more attention should beplaced
on followers.
B. A theory looking beyond current leadership stylesto
new, morecreative
ways
ofleading.
C. A theory whichtries to find
the ideal formof leadership.
D. I
don’t know
25.What is the social
construction of leadership?(pasca
4-2c)
A. Theview thatal lleadershipis
social and what matters is how leaders interact withothers.
B. Leadershipis amadeupideathat thereforeweshouldpaymore
attention
to moresignificantaspectsofthe
organization.
C. What countsas good leadership is a construction of the perceptions ofthe followers.
D. I
don’t know
A. Leaders can
userational
techniques
and/oremotional appeals
in order to influencefollowers
B. Leadership includes actions
and influences based onlyon reason
and logic
C. Aroused feelings
can beused either positivelyornegatively
27. To many, theword
management suggests (pasca 4-2c)
A. Dynamism
B. Risk-taking
C. Efficiency
D. I
don’t know
28.According
to thetext, leadership is often more
associated with (pasca 4-2c)
A. Consistency
B. Planning
C. Paperwork
D. I
don’t know
29.This is a conventional
distinction
madebetween managersand
leaders. (pasca
4-2c)
A. Managers
maintain whileleaders develop
B. Managers
innovate
whileleadersadminister
C.
Managers originate whileleaders imitate
D. I
don’t know
30.Which of thefollowing statements about leaders versus
managers is false?(pasca 4-2c)
A. Leadership is avalue-laden, activity, managementis not
B. Leaders focus on risk taking;managers
perform functions
such as planning and controlling
C.
Leaders
develop,
managersmaintainunit1 Examination
29Leadership
D. I
don’t know
31.According
to thetext, which ofthe following
statements is true?(pasca 4-2c)
A. Leadership and
management havesomeunique functions with an
areaof overlap
B. A good leadercan
beagood
manager, but thereverseis
never true
C. Leadership
and management areeffectivelythe same forallpractical purposes
D. I
don’t know
32.What best describes the leader-follower relationship?(pasca
4-2c)
A. Therelationship
is aone-waystreet
B. Leadership and
followership
arethe samething
C. Leadership and
followership
mergeand arelinkedconcepts
D. I
don’t know
33.Ideal leaders according
to asurveywere commonlycharacterized
as all of
the following except(pasca 4-2c)
A. Honest
B. Competent
C. Cooperative
D. I
don’t know
34.Thesymbolic
messageoften
intended byappointment ofwomen to important leadership
positions is evidenceof thefact that(pasca 4-2c)
A. Culturehas
changed
B. Women themselves
havechanged
C. Leadership roles
havechanged
D. I
don’t know
35.People who become leaders in anyfield
tend
to first stand out byvirtue of
their(pasca
4-2b)
A. Interpersonal
skills
B. Technical proficiency
C. Emotional intelligence
D. I
don’t know
37.Theprocess bywhich
anolder and moreexperienced person
helps tosocialize and encourageyounger organizational
colleagues iscalled(pasca 4-2b)
A. Evaluating
B. Consulting
C. Mentoring
D. I
don’t know
38.What is seen
as an
investment that can help
change counterproductive
behavior, often interpersonal,
that
threatens to derailan otherwise valued
manager?(pasca
4-2c)
A. Mentoring
B. Executive coaching
C. Team building
D. I
don’t know
39.Theproperwayto correct
a mistakein thelogbook is to .(pasca 4-2b)
A. Erasetheentryand rewrite
B. Draw several lines
through the entry,
rewrite, andinitial
the
correction
C.
Draw onelinethrough the entry, rewrite,
and initial the correction
D. I
don’t know
40.Yourvessel
is in a foreign port
andyou find that oneof
thecrew membershas
been incarcerated fordrunkenness.
TheOfficialLogbook shows
that the seamandoesn't
havefunds to cover thecostsof
thefine. Which action should the Mastertake?(pasca
4-2b)
A. Inventoryhis
gear
and send itand apayvoucher
ashorewith the agent.
B. Leavethe seaman
in jailand log him as afailto
join afterthe vessel sails.
C. Leavethe seaman
in jailand log him as adeserterafter the vessel sails.
D. I
don’t know
41.An alien
crewmember with a D-1 permit
leaves
the vessel in a foreign portand fails to return.
Thefirst reportyou
makeshould beto the
.(pasca 4-2b)
A. Customs Service
B. Immigration Service
C. Localpolice
D. I
don’t know
42. Whileavessel is in a foreign port wherethereis no
American Consul, aseaman
becomes violent prior tosailing. TheMaster should .(pasca 4-2b)
A. Calllocal police, put theseaman in prison ashore,and
sailthe vessel
B. Payoff theseaman andmake arrangements
with the agent to return
him to the original
port of signing on in theU.S.
C. Send the seaman
ashore
and arrangewith theagent
to repatriate
him by armed guard
D. I
don’t know
43A seaman is entitled bylaw
to areleasefrom Foreign
Articles when .(pasca
4-2b)
A. Intoxicated
B. Thevessel
is overloaded
C. Thereis
achangeof home
port
D. I
don’t know
44.A vessel arrives in a foreign port and the Masteris informed
that the vesselis
being sold to foreign interests.Thenew owners
requestthat the crewremain on board to complete
thevoyage.
Under
thesecircumstances, the
crew
.(pasca 4-2c)
A. Has
the rightto an immediatedischarge and transportation to original port of engagement
B. Mustremain on board
C.Mustremain aboard untilthe vessel
is delivered tothe newowners at
a mutuallyagreed upon port
D. I
don’t know
45.Who is responsible for
providing urine specimen collection kits
to be used following aserious marineincident?(pasca
4-2b)
A. Qualified medical
personnel
B. Themarineemployer
C. TheU.S. Coast Guard
D. I
don’t know
46. If there are anychangesin
the
crew in aforeign port,
the changeswill bemadeby.(pasca 4-2b)
A. TheMasteron the Certified CrewList
B. TheMasteron the Shipping
Articles
C. Consul on the Certified CrewList
D. I
don’t know
47.Thedamagetoavessel
is over $25,000. Who must notifythe nearest Coast GuardMarineSafetyor
MarineInspection
Office as
soonas possible?(pasca 4-2c)
A. The
crew members
B. TheMasterofthe
vessel
C. Theport authorities
D. I
don’t know
48A seaman lost his continuous dischargebook
during
the voyage. Upon discharge
from Articles, heshouldbeissued a .(pasca 4-2b)
A.
Letter of serviceoncompanyletterhead
signed and sealed bythe
master
B.Record of Entryin a Continuous DischargeBookforusein applying fora duplicate book
C. Certificate ofDischargewith thewhite
copyforwarded
to the Commandant
D. I
don’t know
49.A seaman about
to bedischarged has
aContinuous DischargeBook. Which
statement is TRUE?(pasca 4-2b)
A. A Certificate
of DischargeForm
should be attached to thebook.
B. An entryshould bemadein thebook and aCertificate ofDischargeForm
issued
to theseaman.
C. Ifavessel was
on coastwise articles, therecord ofdischargewillbemadein the OfficialLogbook.
D. I
don’t know
50.Total responsibilityforshipping
and discharging the seamen is that of the.(pasca 4-2c)
A. Masterof thevessel
B. Steamship
company
C. Custom Service
D. I don’t know
19.Menerapkan kepemimpinan dan manajerial(Use ofleadershipand
managerial )
1.
It is the Master's responsibilityto ensurethat:
A.
Concerned personnel
carry out the on-board
traing progammeeffectively
B. Allinformation
regarding theonboardtrainingis
given to the ship manager
C. All personnel participate
in the training at the same time
D. Safetyequipment
is not used during thetraining
2.
Masterof everyship
must provide:
A.
A link between the shipboard training
officer and the companytraining
officerashore
B. Facilitiestoconducttrainingwheneverrequired bythe
training officer
C. Proper rest
to the crew after each training programme
D. Thetraining during
crews working
hours only
3. Onboard
training shouldbeorganized in suchawaythat: A. It
is an
integral
part of theoveralltraining
plan
B. It does notcontravenewith therest hours ofthe crew
C. Each crew
member is trained
individually
D. Noneof theabove
4. ThemajorityofconvensionsadoptedundertheauspicesofIMOfallintowhichof the threemain categories:
A. Maritime
Safety,
Prevention
of Marine pollution, Liabilityand compensation
B. MaritimeSafety,
STCW,MaritimeSecurity
C. Safety,Terrorism,ILO
D.
There arenoconentions
that fallunderIMO
5. To maintain
good relationship among the crew
onboard avessel, one must be: A. Understanding, Co-operative,
and haverespect from both
sides
B. Strict and authoritativewhilegiving orders
C. Polite and
diplomatic whiletalking to crew members
D. Give
authoritytoothers
6.
Whyis it important
to havegood
relationship on-board avessel?
A. It leads
to better work performance
and positive atmosphereamong
the crew
B. It will prevent
accidents
from happening
C. It encourages crew to extend
their contract
D. Crew
comes to knoweach others problems
7. Whyis
it important to
makeweekly/routinerounds
in the accomodation areas?
A. Toensurethatcabinsandcommonspacesaremaintainedinaclean,safe and
hygienic
condition
B. To searchfor anycontraband
goods hidden on board
C. It is arequirement as perflag state
D. To checkfor
alcohol in cabins
8.
All necessaryinformation
forthe next port ofcallshould be: A. Procured beforedeparturefrom a port
B. Procured during thevoyageprior
arrival at the next
port
C. Procured
on arrival at thenext
port
D. Requested on email
9.
An emergencysituation on board
must be reported to the companyby: A. Thefastest means
available
B. TheTelex to havearecord
C. The email to savecost
D. TheSat-C
10. IfMasterfindsreasontodoubtwhethertheagentisgivingthevessel'sinterestfull
and properattention
heshould:
A.
Investigate themattercarefullyandreport the findings to the company
a. Report the matter
to theharbourMaster
b. Report
to thevessel P&I club
c. Changethe agent
11. PriortoarrivalataUSportfromaforeignport,asperpresentregulation,the
USCG requires:
A.
96 hours noticeof arrival B.
72 hours noticeof arrival C. 48 hours
noticeof arrival D. 24
hournoticeof arrival
12. Priorto
ordering stores for anydepartment;
A.
Thestoreinventoryshould be checked so that
you
order
onlythe itemsrequired
B. ConsulttheISSAcataloguetoascertainwhat
stores are availableforordering
C. Consult
the ISSA catalogue
and order
whatever isavailable butnot on board
D. Ask thedepartmental head
foralist of storeto beordered
13. Proper
and accurate inventoryof stores should
bemaintained inorder to: A. Control theship's budget
B. Order therequired
stores
C. Report to
theoffice
D. Show
to the port authorities
14. Representative
of the port authorities should
always receive
the best
possible treatment:
A. For ship'sclearance totake place quicklyandwithoutcomplications
B. Because you
always have
some faults in arrival/departure
documents
C. Because the
ship's trading certificate
arenot
normallyin order
D. Because you have
undeclared
dutiable items in excessof permitted on board
15.
Theofficephone,fax,telexandafterofficehourstelephonenumberscanbefound in:
A. TheShip's emergencycontingencymanual
B. Vessel health,safetyandenvironment
manual
C. Vessel operation
manual
D.
Radio log book
16.
Theresponsible person for maintaining budget
on board normallyis:
A. Master
B. ChiefEngineer C. ChiefOfficer
D. ChiefSteward
22.Contingencytheoryisbased on the assumption that the ideal leader: A. Shapes
their leadership styledependingon the situation.
B. Provides clear instructionsto the followers so that theyknowwhattheyare doing.
C. Knows whattheirstrengths areand
makesthe mostout
ofthem.
D. Spends time with theirfollowers and
therefore listens
and respondsto their needs.
23.A
transactional leader
isonewho:
A. Inspirespeopleand
has strong interactionswith
them
B. Does dealswith people in orderto getthem
to dothings the leader
wants
C. Is the idealform ofleadership
D.
Works forlong-term goalsofthe organization
24.What is
atransformational leader?
A. Someonewho
is involved in organizationalchange.
B. A leader,likeTaylor,
who provided new waysofcarryingout
management.
C. A leaderwho inspires theworkers
to new levelsbyoffering
themavisionof
abetter
future.
D. A leaderwho tries
to transformtheirstaff bygiving
them rewards forwhat theydo.
25.What is
post-heroicleadership theory?
A. A theorywhichstates thatthereis toomuch emphasison leadersand
more attention shouldbeplaced on followers.
B. A theorylookingbeyondcurrent leadershipstylesto
new, morecreative
ways
ofleading.
C. A theorywhichtries
to create new
organizationswhich
do not needleaders.
D. A theorywhichtries
to find the ideal formofleadership.
26.What is
the social construction of leadership?
A. Theviewthatallleadershipis social
and what matters
is how leaders interactwithothers.
B. Leadershipis amadeupideathat thereforeweshouldpaymore
attention
to moresignificantaspectsofthe
organization.
C. Whatcountsas good leadership is a constructionofthe perceptionsofthe followers.
D. Leadershipis something that the leaderconstructsas theymeetwithothers.
27.Which ofthe following
statements concerning therational andemotional aspects of leadership
is false?
A. Leaders can
userational
techniques
and/oremotional appeals
in order to influencefollowers
B. Leadership includes actions
and influences based onlyon reason
and logic
C. Aroused feelings
can beused either positivelyornegatively
D. Good leadership involvestouching others’ feelings
28.To
many, theword
management suggests
A.Dynamism
B.Risktaking C. Efficiency
D. Creativity
29.According to thetext, leadership is often more associated with
A. Consistency
B. Planning
C. Paperwork
D. Change
30.This
is a
conventional
distinction
madebetween managersand
leaders.
A. Managers
maintain whileleaders develop
B. Managers
innovate
whileleadersadminister
C. Managers
inspirewhile leaderscontrol
D.
Managers originate whileleaders imitate
31.Which of
thefollowing statements
about leaders versus managers
is false?
A. Leadership is avalue-laden, activity, managementis not
B. Leaders focus on risk taking;managers
perform functions
such as planning and controlling
C. Leaders arethoughtto do things right, managers
do the rightthings
D.
Leaders
develop,
managersmaintainunit1 Examination
29Leadership
32.According to thetext, which ofthe following statements is true?
A. Leadership and
management havesomeunique functions with an
areaof overlap
B. A good leadercan
beagood
manager, but thereverseis
never true
C. Leadership and
management arenot related
D.
Leadership
and management areeffectivelythe same forallpractical purposes
33.What best describes
the leader-follower
relationship?
A. Therelationship
is aone-waystreet
B. Leadership and
followership
arethe samething
C. Leadership and
followership
mergeand arelinkedconcepts
D. It
is based on theideaof‘one-man
leadership’
34.Ideal leaders according
to asurveywere commonlycharacterized
as allof
the following except
A. Honest
B. Competent
C. Forward-looking
D. Cooperative
114. The describes
where the organization
is headed and what
it intends
to be.
A. Strategy development
B. Strategic
mission
C. Vision statement
D. Value
and
code of ethics
115. A company’s
mission statement
A. Is changed
quite frequently
B. Helps
identify its target
customers and
competitors
C. Describes
in specific terms what
the
company expects
to accomplish
D. Occurs after strategy development
116. Which of the following statements
is false?
A. There
are
two possible operations
objectives (cost
and speed).
B. Strategy is concerned with
the actions an organization takes
in order to survive and prosper in its environment over
the long term.
C. Strategy can
exist at three levels
in an organization:
corporate, business and
functional.
D. An organization’s
operations can be
a source of competitive advantage
117. Who is responsible for
the safe keeping
of the ship's documents?
a. Master
b.
3rd Officer
c. Chief Engineer
d. Chief Officer
109. Service organizations generally
A. Locate
in close proximity to the customer
B. Rely on
physical inventory
C. Take advantage
of patents
D. Can
delegate human behaviour
and
marketing skills
110. The following
terms - interchangeability of
parts, division of labour,
highly repetitive tasks -
best focus on .
A. Quality
B. Cost and efficiency
C. Quality
D. Time
111. Which of the following
is generally related to service operations?
A. Tangible product
B. Need
for flexible
capacity
C. Separation
of production
from consumption
D. Large amount of inventory
112. Which function typically employs
more people than
any other functional area?
A. Information
Systems
B. Operations
C. Marketing
D. Finance
113. The
of a firm defines its
reason for existence.
A. Strategy development
B. Strategic
mission
C. Vision statement
D. Value and code of ethics
35.According to asurveyresearch byJudith
Rosener, in terms
oftheir leadership experiences,
A. Women tended
to describethemselves in transactional
terms
B. Men tended to describethemselves insomewhat transformational
terms
C. Men
influenced others primarilyin terms ofpersonal characteristics
D. Women
helped subordinates develop
commitment forbroader goalsthan
theirown self-interest
36.What term did Rosener
coin to describehow somewomen leaders
encouraged
participation and sharedpower and
information, but went far
beyond whatis
commonlythoughtof asparticipative management?
A. Autocraticleadership
B. Laissez faireleadership
C. Interactiveleadership
D. Transactionalleadershipunit1 Examination30Leadership
37.Women leaders’interactiveleadership style developed
A. Dueto their socialization
experiences andcareer
paths
B. Becauseofexchanges with
subordinates for services
rendered
C. Byinfluencing
others
primarilythrough
their
organizational
position and authority
D. Becauseof
their
organizational
position
38.According to female executives,
what is the major factor
that
prevents senior
femaleexecutivesfrom
advancing to corporate
leadership?
A. Lack
of significant general
management
B. Male stereotypingand preconceptions
C. Inhospitablecorporate culture
D. Exclusion from
informalnetworks
39.According to female executives.Which of thefollowing factors least prevents womenfrom advancing
to corporate
leadership?
A. Women not
being in the pipelinelongenough
B. Exclusion from
informalnetworks
C. Inhospitablecorporate culture
D. Lack
of significant line experience
40.Mostmale ceos attributethe paucityof women
incorporateleadership roles to which
of thefollowing?
A. Exclusion from
informalnetworks
B. Women not in pipeline long enough. C. Male
stereotyping and preconceptions
D. Inadequacies in thequalityof experiencefor
thetop spots
41.According to arecent study,
oneof thegeneral
factors that explains theshift toward
morewomen leaders is that women themselves have change
It is evident in all except:
A. A trend
toward less stereotypicallymasculinecharacterizations
of leadership
B. Women’s aspirations
and attitudes
havebecomeless similarto thoseof
men
over
time
C. A legislation prohibitinggender-baseddiscrimination
at work
D. Changes in organizational
norms that putahigherpriorityon results than an
“old boy”network
42.Thesymbolic messageoften intended byappointment
ofwomen to important leadership positions is evidenceof
thefact
that
A. Culturehas
changed
B. Women themselves
havechanged
C. Leadership roles
havechanged
D. Organizational practiceshave changed
43. Which of the following
statements concerning the
reflection component
of the
AOR
model is false?
A. Leaders are always aware of
the value of reflection
in leadership development
B. It
is the most neglected component
of the AOR model
C. It
can
provide leaders with a variety of
insights into how to frame problems
differently
D. A reason for the
reflection component
to be neglected often may be due to
time pressure at work
44. What describes
a kind of learning between the individual and the environment in
which learners seek relatively little
feedback
that
may
significantly confront their fundamental ideas or
actions?
A. Deutero-learning
B. Double
loop learning C. Triple-loop learning D. Single-loop learning
45. Confronting one’s
beliefs,
inviting others to challenge you and working
on personal
blind
spots are aspects of the
process
of
A. Attribution
B. Double-loop
learning
C. Self-fulfilling prophecy
D. Single-loop
learning
46. Mastering can
be
thought of as learning
how to learn.
A. Double-loop
learning
B. Single-loop
learning
C. Deutero-learning
D. Triple-loop learningunit 1 Examination 32
47.People who become leaders
in anyfield tend
to first stand out byvirtueof their
A. Interpersonal
skills
B. Technical proficiency
C. Emotional intelligence
D. Interculturalcompetence
48.Inan organization, onecan gain
valuable perspectives and
insights through close association
with an experienced person willing
to takeoneunder
his/herwing. Such an individual
is often called a
A. Supervisor
B. Facilitator
C. Role model D. Mentor
49.Theprocess bywhich anolder and moreexperienced person
helps tosocialize and encourageyounger organizational
colleagues iscalled
A. Evaluating
B. Consulting
C. Mentoring
D. Networking
50.How arementorees benefited
in a mentoring relationship?
A. Bygaining
an influentialallyand bylearning
about
thesubtler aspects of organizational ethics
B. Bythe greaterinfluencetheyaccruebyhavingformermentorees in various
positions across theorganization
C. Byhaving ayounger
replacement readyto
fill their position if theyare promoted
D. Byencouragingyoungercolleagues in theorganization
A. Stopping the engines
and drifting beam to the seas
B. Going slow astern and taking
the
seas on the quarter
C. Taking
the sea fine on the bow and reducing
the
speed to the minimum to
hold that position
D. Maintaining speed and
taking the sea broad
on the bow
71. The document which shows a vessel's
nationality, ownership,
and tonnage is the
A. Manifest Certificate
B. Bill
of Lading Certificate
C. Certificate of
Documentation
D. Official Logbook
72. The official
identification
of a vessel is found in
the .
A. Certificate of
Inspection B. Classification Certificate
C. Load Line Certificate
D. Certificate of
Documentation
73. The term bullwhip
effect is
most closely related to: A. Assertive customers
B. Demand
variations
C. Inventory turnover D. Return
of inventory E. Inventory security
74. Cross docking
results in cost savings associated
with
A. Dock
space
B. Ordering goods
C. Cargo
ships
D. Storage space
99.When aworker has asayin
thework methods that
he/shewishes toutilisein
his/her job is characterizedby:
A. Skill variety
B. Job identity
C. Job significance
D. Autonomy
100.Which ofthe following
is NOT considered
effectivein achieving
and maintaining servicequality?
A. Encouraging serviceproviders to behighlyvisible in dealing
with customers
B. Establishing
peer groupsamong serviceprovidersto
fosterteamworkand a senseof pride
C. Installing system of incentives
that emphasizes quality
D. Increasing supervision ofserviceproviders
101.A
qualityvariable
A. Takes discrete
values
B. Maybemeasured
on a continuous scale
C. Iscontinuallychanging
D. Is
highlyundesirable
102.Which ofthe following
is an indirect benefit of improved quality?
A. Improved
image
B. Reduced cost
of inspection
C. Reduced scrap
D. Reduced inventory
103.A ‘moment of truth’is NOT
A. An opportunityto influenceacustomer’s
perception
ofthe servicequality
B. Critical in achieving
areputation forsuperiorquality
C. When the customer
is forming an opinion
about the efficiencyof
theservice
D. An interaction between
the
customer andaserviceprovider
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